Phoenix Jayy Standard UK Delivery Information
At Phoenix Jayy we despatch orders within 1 day, because we believe you shouldn't be waiting days and weeks for your lovely boutique jewellery to arrive. Therefore once your order has been confirmed, we strive to ensure you receive your UK order within 2 - 3 working days on most occasions.
Orders are despatched Monday to Friday via Royal Mail Delivery and as a result are tracked and insured. Orders placed after 1pm on Friday and over the weekend or bank holidays will be processed the next working day.
You will receive an email notification from us as soon as your order has been processed. All orders will require a signature on delivery and as such will be tracked via Royal Mail's barcode tracking system.
Phoenix Jayy UK Delivery charges
Phoenix Jayy Standard Delivery – £3.50 – Royal Mail Special Delivery – delivered within 3 - 5 working days on most occasions.
Phoenix Jayy Fast Delivery – £5.25 – Royal Mail Special Delivery – delivered within 1 - 2 working days on most occasions.
Free standard delivery on all UK orders over £60 or more.
Phoenix Jayy Standard International Delivery Information
Phoenix Jayy International Delivery charges
Phoenix Jayy Standard Delivery To Europe – £8.75 – Royal Mail Tracked Delivery
Phoenix Jayy Standard Delivery To Rest Of The World – £11.20 – Royal Mail Tracked Delivery
(Please note all orders are shipped from the UK. Any import duties and taxes that are charged once the parcel has reached the destination country, must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges as customs policies vary from country to country. If you have any questions related to customs charges you are advised to contact your local customs office.)
Please contact CustomerServices@PhoenixJayy.co.uk if you have any questions :-)